Privacy Policy

This Privacy Policy explains how Bilgi Uzmanları E İş Çözümleri Ltd. Şti. ("Knowledge Experts", "KXP", "we", "our", "us") collects, uses, stores, and protects your personal data through the Berekly platform ("Platform", "Service").

1. Data We Collect

1.1 Data You Provide Directly

• Account Information: Name, email address, phone number, organization name
• Identity Information: National ID or Member ID (only for beneficiary registration, entered by organizations)
• Communication Data: Messages sent through contact forms
• Payment Information: Billing address, tax ID (payment processing is handled by third-party providers)

1.2 Automatically Collected Data

• Usage Data: Page views, clicks, session duration
• Device Information: IP address, browser type, operating system
• Cookies: Cookies used for session management and preference storage

1.3 Data from Third Parties

Technical data may be collected through Platform integrations (barcode scanners, printers, etc.).

2. How We Use Your Data

• Creating and managing your Platform account
• Providing and improving our services
• Providing technical support
• Fulfilling legal obligations
• Implementing security measures and preventing fraud
• Statistical analysis and reporting
• Communicating with you (service notifications, updates)

3. Data Sharing

Your personal data is not shared with third parties except in the following cases:

• Service Providers: Business partners providing hosting, email delivery, payment processing services
• Legal Requirements: With authorities pursuant to court orders or legal regulations
• Business Transfers: In case of merger, acquisition, or asset sale

Your data is never sold to third parties for advertising or marketing purposes under any circumstances.

4. Data Security

• SSL/TLS encryption for data transmission
• Encrypted database storage
• Regular security audits and penetration testing
• Access control and authorization systems
• Firewall and DDoS protection
• Regular backups and disaster recovery plans

5. Data Retention

• Account data: While account is active + 5 years after account closure
• Transaction records: 10 years (legal requirement)
• Communication records: 3 years
• Cookie data: Session cookies expire at session end, persistent cookies maximum 1 year

6. Cookie Policy

You can disable cookies through your browser settings. However, some features of the Platform may not function properly in this case.

7. Your Rights

For EU/EEA Residents (GDPR)

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

For Turkish Residents (KVKK)

Under the Turkish Personal Data Protection Law (KVKK), you have similar rights including access, rectification, erasure, and objection rights.

8. Data Controller

9. International Data Transfers

For users outside of Turkey, your data may be transferred to and processed in Turkey. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

For EU/EEA users, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission for such transfers.

10. Policy Changes

This Privacy Policy may be updated from time to time. We will notify you of significant changes via email or in-platform notification. The most current version of this policy will always be available on this page.

11. Contact Us

For questions about our privacy practices: